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Choosing an online casino is a serious business and, with the vast volume of payout statistics floating around the web, there’s no excuse for not doing your homework. One of the most reliable statistics available is the average percentage payout. Monitored monthly by independent experts like eCOGRA and often published via links in the footer of casino webpages, these reflect the percentage of player wagers returned as winnings during the period.
Most players become aware of a provider’s high bonus offers. However, the bonus offer is not always decisive for the security and seriousness that a casino should offer its customers 100%. A self-test quickly shows what a player should look for when choosing an online casino. In addition to a valid gambling license, other factors should also be included in a rating. Customer service, for example, can give a good impression of a provider if this can be achieved through various variants. In addition to a live chat, a mail address and a telephone hotline are usually available to answer customers’ questions. If, for example, a provider only uses e-mail as a means of contact, the impression quickly arises that he does not want to deal with his paying customers. We therefore advise against such providers and only recommend casinos that offer good customer service around the clock.