International Game Technology (IGT), a company that provides solutions for online casinos and lotteries, has formally announced that it has entered into a multi-products systems technology deal with the Harrington Raceway and Casino in Delaware.

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Enhancing the Performance of the Gaming Surface

IGT will be supplying Harrington Raceway and Casino with a range of its solutions as part of a multi-year contract. 

These solutions will allow the casino to continue optimizing its gaming floor, improve its player reward system, and enhance players’ overall experience at the venue. Mark Schrecengost, general manager of Harrington Raceway and Casino, provided some commentary on the multi-product deal. 

He explained that the casino property would be modernizing its gaming floor, implementing an IGT ADVANTAGE upgrade, and would further introduce the supplier’s TournXtreme, Mobile Host, and Mobile Responder solutions.

They are very excited to enter a new era of systems partnership with IGT via solutions that will help the company to boost productivity and service, elevate their guests’ play and loyalty, and position them for growth. IGT ADVANTAGE has been the backbone of the casino for many years, and they are very excited to enter this new era of partnership. 

In accordance with the conditions of the deal, the racetrack and casino site in Delaware will implement the most recent version of IGT’s casino management system, which is known as IGT ADVANTAGE. This will assist the venue in upgrading its gaming floor. IGT made the announcement earlier this month that it had reached an agreement with Nustar Resorts and Casino in Cebu, which is located in the Philippines. Under the terms of the agreement, IGT will install its ADVANTAGE casino management system at the casino property when it opens to the general public later this year.

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In addition, Harrington Raceway and Casino will implement IGT’s tournament technology known as TournXtreme in order to provide customers with the opportunity to participate in video slot tournaments and to facilitate the rapid transition between cash-in mode and tournament mode for gaming machines. IGT will also deploy its Mobile Host and Mobile Responder apps in order to assist the casino property in improving its performance and productivity. This will be accomplished by reducing response times to floor incidents through the utilization of real-time slot incident updates that are delivered to personal mobile devices.

IGT’s senior vice president, Ryan Reddy, emphasized the opportunity for Harrington Raceway and Casino to “quickly make a positive impact” on its productivity and customer satisfaction through the deployment of IGT’s system products. This was done in reference to the casino’s ability to increase the number of customers who were satisfied with their experience. The Harrington Raceway and Casino will be able to get the most out of their system investment, run more efficiently, and adapt more easily to new and developing gaming trends in the future if they install various IGT system solutions simultaneously and reach peak value from those investments. 

The multi-system deal will also see a phased deployment of several other of IGT’s solutions, including its HTML-based service window content management tool M5 to empower Harrington Raceway and Casino with personalized in-game offers, bonuses, and rewards, the Bonus Box bonus application bundle with bonuses such as Lucky Coin, Slot Lotto, and Lucky Draw, as well as AVENTO, the new hardware platform supporting mobile loyalty card technology Cardless Connect, the cashless software, and the cashless software.

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