Symplify, a renowned supplier of CRM and AI technologies to the online casino and sportsbook sectors, has agreed to give its solutions to bitcoin casino operator Gamdom. According to the agreement, Gamdom will have access to the provider’s renowned solutions.

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Symplify will assist bitcoin casino in retaining its clients

It will be Symplify’s responsibility to improve Gamdom’s CRM and increase its revenue using its omnichannel marketing solutions. The service provider will assist the operator in communicating with its consumers through text, email, social media, audio chat, app and online push, and print. 

This will allow Gamdom to better interact with its consumers and expand its company. In addition, Symplify will enable the operator’s consumer engagement campaigns with its established track record. 

The supplier will provide Gamdom with all of the necessary tools to tailor the consumer experience. Therefore, all Gamdom users will get material that is personalized to their gaming preferences. 

Thanks to Symplify, Gamdom will also be able to provide consumer events and special campaigns to its users. Gamdom started up as a provider of payment solutions. However, the firm swiftly shifted its emphasis, deciding to instead become a bitcoin gaming provider. Through its partnership with Symplify, Gamdom aspires to gain prominence and become a leader in the iGaming industry.

CRM Is Crucial for the Success of a Gambling Business

Christoffer Andersson, director of marketing at Gamdom, praised Symplify as “the ideal partner” for Gamdom. He is certain that the supplier would expedite Gamdom’s growth within the iGaming market. Robert Kimber, the chief executive officer of Symplify, discussed the transaction. 

According to him, receiving Gamdom’s confidence is an honor. Symplify will thus do all in its ability to assist the crypto operator’s expansion, client acquisition, and retention. Gamdom is not the only iGaming firm to recognize Symplify’s highly regarded CRM and AI-powered products. 

This year, the provider reached an agreement with Las Vegas Casino Diamond. This transaction highlighted once again that operators are becoming more conscious of the significance of CRM systems and their potential economic benefits.

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